First, our expert consultants take the time to get to know your family or business. We build a bigger picture of your expectations, requirements, and personality to ensure any candidates we select will fit seamlessly into your team or home. In our opinion, there is no detail too small when it comes to sourcing your perfect staff.

At Mase & Wills, we work alongside you to determine exactly the type of candidates to put forward. We use our own insight and experience to explore which databases to search, what requirements to look out for, and any non-negotiables you have when it comes to your staffing needs. We have a careful, thorough planning and strategising process to make sure we are all on the same page. And this also means, once we begin the actual search, there is minimal disruption to you or your business.

Extensive application processes enable us to gather the full picture of every potential candidate. We gather as much information as possible to guarantee only the very top candidates make it through the initial, first stages. Moving past one-dimensional CVs and paperwork, we carry out in-depth video interviews to fully gauge the compatibility between candidate and client.

Next, we narrow down your selection. We make our decisions based on compatibility of skill and experience, as well as considering personality, temperament, and work ethic alignment. Once we have considered all relevant applications, we create a shortlist to pass over for your consideration.

All candidates will be sent over to you in a multi-dimensional format. We always want to provide a full, well-rounded insight into each candidate before any decision is made or in-person meeting planned. After consultation with you, we can produce videos of shortlisted candidates answering a set of specific, predefined, relevant technical and behavioral questions relating to the specific role you are looking for. This allows you to get a feel not only for skill and relevant work experience, but also whether candidates will be a good personality fit for your business or home. At this point, all candidates also undergo thorough security and reference checks.

We help plan and coordinate face-to-face interviews with your top candidates. We are also on hand to provide assistance and guidance on any final decision-making. Drawing on our extensive industry insight and recruitment experience, we are happy to help from start to finish, ensuring the very best final selection of staff.