The beginning of a holiday sets the tone for everything to follow. We believe you should always start as you mean to go on. And that means hiring concierges that instantly leave your guests feeling welcomed, valued, and taken care of.

A concierge needs to be a reliable port of call for all guests. They see to their every whim, booking any events or excursions they desire and arranging transport to ferry them around the city., Guests will come to them for local recommendations and secret hotspots, so local knowledge and expertise is crucial.

The hospitality industry is all about offering a premium service, and our world-class talent pool reflects this amazingly. Working with us puts the very best concierge staff at your fingertips; professionals who boast the experience, talent, and work ethic needed to elevate your brand to the next level.

Did you know we present all candidates in video format answering your questions. Learn more about our candidate videos and our process.
M&W Video M&W Process
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    The extra mile

    For us, nothing is too much trouble. We pride ourselves on delivering exceptional service, becoming of one mind with our clients to make the hiring process as smooth and informative as we possibly can. We hold ourselves and our candidates to the highest of standards, only delivering those we believe will meet your highest expectations.

    As is to be expected in the industries we operate in, we focus heavily on privacy, discretion, trust, and security, with a whole host of systems in place for extensively vetting all candidates.

    Above all else, we are passionate about people. Across all divisions and roles, we take a people-first approach, dedicated to matching our clients with household or hospitality staff to best suit their needs and environment.

    Get in touch

    If you have any questions about our divisions or the roles we recruit for, or are interested in working together, please get in touch with us today. Even though we have our specialities, we are also open to exploring other ways we can be of assistance. Please feel free to reach out with your unique requirements and we would love to see how we could best serve you.

    t: +44 (0)161 818 8822


    If you have any questions about our divisions or the roles we recruit for please get in touch with us today.
    Our far reaching specialist teams place candidates around the globe. Wherever you have a requirement we can assist and look forward to hearing from you.
    We are a dynamic, forward thinking team of professionals who are open to new opportunities. If you would like to discuss working with us please reach out to our commercial team.